Is this a good deal?
Does B&N offer any other savings?
How do you decide if a certain brand (type of wood) is suitable for building?
Is shipping free? What are the shipping costs?
When will the order ship?
How will the product be delivered?
Is it easy to change the product(s)?
When can I have my product shipped?
I’m not sure, does B&N ship outside the United States?
What is the return policy?
How long does it take for returns after purchase?
Does B&N carry my product selection?
B&N offers free domestic shipping for orders over $25, and you can upgrade to Priority Mail shipping during checkout. This will usually arrive in 2-4 weeks, but some products may be delayed slightly.
Can I return my item for a refund?
You may return an item within 30 days of purchase for store credit.
B&N also offers a 15% off your first $50,000 purchase offer through the online store and a 20% off your next $50,000 purchase through our B&N App.
Coupons.com has affiliate relationships, which means that if you click and buy an item on a coupon, you get to keep that coupon.
Shipping and Handling
We ship most orders to our customers from our warehouse, which is located in Colorado Springs, CO.
Most shipments move within 1-3 business days to destinations close to your address.
If you’re in a hurry and can’t wait for the shipping day, you can select a delivery schedule that allows you to pick up the product at your local B&N store that contains the item you want.
You can return an item no later than 30 days from the date it was delivered to you.
Items that have been opened and worn may be refused or returned.
Please contact customer services at (888) 629-5554 if you have any questions about our return policy.
Questions about this policy?
See our Return Policy page.
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